Communication is derived from the Latin word 'communis', to share, participate plus the suffix - 'ion' an act or process; thus meaning to share and transmitting data.
'Louis Alien' defines it as "the sum of all things one person does when he wants to create understanding in the mind of another. It involves systematic and continuous process of telling, listening and understanding."
It is a creative and vigorous unceasing process, rather than a brief exchange of information. This art and technique of imparting knowledge is a two-way procedure, and feedback is of critical importance for its completion. It is conducted between or among two or more personage. The system of sending information involves barter of ideas, feelings, information, thoughts, and knowledge by verbal (speech) or non-verbal (writing, behavior or signals) types of communication.
Guidelines to Master Interpersonal Correspondence
Possessing competent communication proficiency is imperious for success in today's fast-paced life. It revolves around the relevant utilization of words, pace of delivery of words, voice control and body language. Apt contrivances should be administered to pass the right data at the right time for retrieval from quandaries. Communication protocols are codes of behavior or conduct and can be either written, oral, or through body language. A few of the techniques required for emphatic information transmission are discussed further in the article.
To be able to construct a passage to communicate efficiently, the receiver of the information or the audience should be well-analyzed beforehand. The following pointers should be adhered to:
- Attain a rough idea of the strength of the prospective audience.
- Age, sex, background and interest of the listeners should be given its due attention.
- Develop interpersonal relation with the receiver.
- The audience should not be able to question your knowledge on the subject.
- Include the element of humor; it helps in connecting with the target audience.
- Do not get distracted by the activities performed by the audience like smiling, whispering,etc.
- Interact with the audience and give them a chance to put up their queries.
Engage Your Audience
An audience is concurrently processing both verbal and non-verbal cues. Body agitations are not generally positive or negative in and of themselves; rather, the situation and the message determines the appraisal. Orators, incapable to exhibit apt body stance convey incongruous attitude and are ignored or kept at bay; while those efficiently equipped with them are looked upon and well respected.
Speak through the eyes
Whether you are speaking or listening, indulge in visual communication with the receiver to make the interaction more thriving. Eye contact exhibits interest and urges your partner to pursue you in return.
Gesticulation with hands and face contribute to effective communication. Let the whole body talk with appropriate actions. Soft gestures should be exhibited for individuals and small groups; more prominent ones should be used for a larger set of audience.
Body language can portray much more than a morsel of words. A welcoming mien with pacified arms indicate compliance, wherein hunched shoulders and crossed arms demonstrate reluctance towards striking a conversation. Often, communions cease even before they are initiated pertaining to the inappropriate bodily gestures. Assuming a suitable posture and cordial carriage, structures an easy flow of dialog.
The attitude that accompanies the discussion affects your interaction with others. Favor patience, honesty, optimism, acceptance and sincerity in respect to the audience.
Effective listening skills
Acquiring proficient vocalizing skills is essential but not adequate; realizing the importance of efficacious listening and practicing it is of pivotal relevance. Refrain from the impulse to hark the other in a limited and prejudiced fashion, but pay unimpaired attention.
An individual's physical appearance and attire create a definite impact. This is because, people create an opinion about what they get to see from the physical appearance and respond in accordance with it.
Choose Your Words
Cherry pick the words. Proper usage of appropriate and apt words is of utmost importance. Some of the pointers to be summoned before starting a conversation are:
Enunciate your words
Speak distinctly and avoid murmuring. If people are always asking you to repeat yourself, try to do a better job of articulating yourself in a better manner.
Pronounce your words correctly
Accurate pronunciation of words with due stresses wherever required must be practiced. Competency is judged through the vocabulary; thus if skeptical about a particular word, the usage should be avoided.
Use the right words
Exempt from using the words for which the meaning is not known. This is so that the words communicated are easily understood by the listener. Preferably, speak in a formal tone until you get acquainted with the person you are having a conservation with.
Slow your speech down
The speed with which the words are thrown must be such that audience can keep pace with them and are able to understand the orator. However, the speaker should be careful not to slow down to the point where the audience begins to complete the sentences just to help him finish.
Use Your Voice
A piping or raucous voice is not perceived to be one of authority. Thus, the orator should be conscious of the pitch and adhere to modulation of voice. Few of the key points to bear in mind are:
Develop your voice
An acute or mellow voice can make the speaker sound like a prey to an belligerent colleague or incline others not to take you seriously. Proper variation in pitch and pace of the voice improves the quality of speech.
Animate your voice
Refrain from adhering to a monotone, that is, a single unvaried pitch level in speech and instead use a vigorous and animated tone. The timbre of the voice pitch should escalate and soften periodically; radio jockeys are an apt example of the same.
Use appropriate volume
Speak in a subdued tone when communicating upfront in person and when you're alone and close; on the other hand, try to speak vehemently and in a high tone when addressing a large group.
Since the world is so preposterously distinct and contrasting, it offers a colossal range of means to communicate. It is essential to know and adhere to the various interpersonal skills to enhance the quality and output of the intended communication. The ability to express, will manifold every day with regular application and follow-up of the few key points discussed earlier in the article.